Closed during the Coronavirus 19 pandemic. Our Specialists will answer your questions and get you. Since my phone worked perfectly before I went in for a repair - I had even tested my battery the week before to check that my phone wasn't being throttled, and it was just fine - I can only assume that some kind of mistake was made in the repair process.Īnd so, after a week of frustration, inconvenience, and too many trips to the Apple store, I'm left feeling like there's much to be desired with Apple's repair process, and its retail stores in general. Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more.
#APPLE STORE HOURS LAS VEGAS FULL#
In the end, I paid $150 for a brand-new screen I was able to enjoy for less than 24 hours, and I never got that money back. Grand Canal Shoppes features over 160 signature stores with dozens of the world’s premier luxury brands. We look forward to resuming full operations as soon as its safe to do so. The result made me feel like no one was listening to me or taking my concerns seriously - and the shoddy repair job from my first visit didn't instill me with any more confidence. Nearly every time I spoke with an employee during my week-long Apple odyssey, they interrupted me to talk to someone else, or were interrupted by a customer or fellow employee. This brings me to the biggest issue I had: In Apple's world, every employee seems charged with helping every customer and every other fellow employee at once. In traditional stores, there's at least one person behind a register who can devote his or her sole attention to you and help you solve your problem. There's no clear destination to head towards, and no refuge if you're confused. It often indicates a user profile.Īnd while doing away with traditional cash registers seems like a great retail innovation on its face, it doesn't work in a busy store. Account icon An icon in the shape of a person's head and shoulders.
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